Big Cat Cue’s Warranty Policy Pearson’s cues and shafts come with a limited lifetime warranty that covers manufacturing defects. However, the warranty does not apply to normal wear and tear, accidental damage, improper maintenance, or damage from extreme temperatures or humidity. Big Cat Cues reserves the right to determine which repairs will be carried out at their discretion. If you suspect your cue or shaft has a manufacturer’s defect, please send clear photos or a video, along with proof of purchase, to sales@bigcatcues.com.
